Safety Guidelines: Your Complete Metro Commute Guide

1. Platform Safety
Stay safe while waiting for your train:
- Always stand behind the yellow line
- Keep children close and supervised
- Do not run on platforms
- Be aware of platform edge markings
2. Boarding and Alighting
Safe practices for entering and exiting trains:
- Wait for passengers to alight before boarding
- Hold handrails while boarding
- Do not force doors open
- Be mindful of the gap between train and platform
3. Emergency Procedures
Know what to do in case of emergencies:
- Locate emergency buttons and communication devices
- Follow staff instructions during emergencies
- Use emergency exits only when directed
- Keep emergency numbers handy
4. Security Measures
Important security guidelines to follow:
- Cooperate with security checks
- Report suspicious activities to staff
- Keep your belongings secure
- Do not leave luggage unattended
5. COVID-19 Safety
Current health and safety protocols:
- Wear masks properly
- Maintain social distancing
- Use hand sanitizers available at stations
- Follow respiratory etiquette
Emergency Contacts
- DMRC Helpline: 155370
- Police Control Room: 100
- Medical Emergency: 102
- Women's Helpline: 1091
Stay Safe, Stay Alert
Your safety is our priority. By following these guidelines, you contribute to making Delhi Metro a safe and comfortable experience for everyone. Remember, safety is a shared responsibility, and your cooperation is essential for maintaining a secure metro environment.