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Safety Guidelines: Your Complete Metro Commute Guide

Last Updated: March 2024 Read Time: 8 minutes
Comprehensive safety guidelines and security measures implemented in Delhi Metro stations and trains

1. Platform Safety

Stay safe while waiting for your train:

  • Always stand behind the yellow line
  • Keep children close and supervised
  • Do not run on platforms
  • Be aware of platform edge markings

2. Boarding and Alighting

Safe practices for entering and exiting trains:

  • Wait for passengers to alight before boarding
  • Hold handrails while boarding
  • Do not force doors open
  • Be mindful of the gap between train and platform

3. Emergency Procedures

Know what to do in case of emergencies:

  • Locate emergency buttons and communication devices
  • Follow staff instructions during emergencies
  • Use emergency exits only when directed
  • Keep emergency numbers handy

4. Security Measures

Important security guidelines to follow:

  • Cooperate with security checks
  • Report suspicious activities to staff
  • Keep your belongings secure
  • Do not leave luggage unattended

5. COVID-19 Safety

Current health and safety protocols:

  • Wear masks properly
  • Maintain social distancing
  • Use hand sanitizers available at stations
  • Follow respiratory etiquette

Emergency Contacts

  • DMRC Helpline: 155370
  • Police Control Room: 100
  • Medical Emergency: 102
  • Women's Helpline: 1091

Stay Safe, Stay Alert

Your safety is our priority. By following these guidelines, you contribute to making Delhi Metro a safe and comfortable experience for everyone. Remember, safety is a shared responsibility, and your cooperation is essential for maintaining a secure metro environment.